Return Policy

You have a right to notify us of your intention to return the product and your reasons for the return within 10 days of the date goods were dispatched your delivery address.Request a Return Authorization Number within 7 days of receiving your order. 
Your request for return can be carried out by contacting Bimbello Customer Service by email info@bimbello.com. Once we have given you a Return Authorization Number of receipt of your request, you should fulfill the Return Form on original receipt you received with your parcel. 
Post the item/items to us by courier service as soon as possible but no later than 7 days from receiving your order.
The products have to be returned in their original packaging, in unused, unwashed condition and accompanied by the Original Invoice and the fulfilled Return Form to the address indicated. 
Products must be intact in a new condition, suitable for sale, and in their original packaging. They cannot have been worn, used or to have suffered any deterioration in quality and colouring. Any product which is damaged, incomplete, or whose original packing is damaged, will be neither refunded nor exchanged. 
The cost of shipping the product back is at your cost. 
Upon receipt of your return parcel and the validation by us, you will receive a confirmation email of your item having been returned. We will process a refund within 20 days from the day we have received the items in case they meet Return Policy.
Returned items will be refunded excluding the cost of shipping and import duties if applicable.
We issue refunds via the same payment method that you have used originally to place the order.